FAQ – Frequently Asked Questions

• At the e-word language school, you can learn English and Serbian for foreigners.

• Yes, the classes are always online and we can use any app that suits you (Skype, Zoom, Facetime, Hangouts, Messenger, Meet, Viber …)

• The classes are live and they are the same as if we were in a classroom, the only difference is that we will have screens between us. There are also video courses that you can buy, but only for Serbian language learners, not for those learning English.

• The first class is a free trial lesson and its purpose is for us to get to know each other and for you to decide whether our cooperation suits you. Also, that class will be an ideal opportunity for me to assess your knowledge level so that I could plan our classes in the future and send you the right learning material.

• Based on the CEFR (Common European Framework of Reference For Languages), there are 6 levels of foreign language proficiency – from A1 to C2. You can find more details about this topic here.

• You do not need to complete all levels. It is up to you to decide how long you wish to study.

• You can pay for every class individually or you can buy one of the packages and get a discount that way. You may find further information here.

• You can transfer the funds directly onto the school’s account if you are in Serbia, or you can choose an online payment method (PayPal, Revolut, Western Union, etc.). We will send you an invoice with all the payment details when we start with the classes.

• The working hours of the school are from 9 am to 9 pm, from Monday to Friday, so you can book your lesson when it suits you, depending on the available time slots. We can have fixed appointments (each time at the same time) or you can schedule each time at a different time (scheduling is at least 24 hours before the beginning of the lesson).

• It is always good to have a nice book that will guide you. Once we determine your level of knowledge and your interests, I can recommend a book that I think would be suitable and I can tell you where you can buy it. On the other hand, I often combine several different learning methods, and that way I adapt to each student individually. In that case, there is no need for you to buy books because I will send you materials based on a program tailored to you.

• I will leave this decision up to you. We just need to agree in advance.

• Again, this will be your decision to make. In general, what has proven to be the best approach is that in the beginning, classes should be more frequent and shorter because a lot of information needs to be processed, so it is best to divide it all into smaller “bites”. Over time, classes can be booked less frequently and can last longer because there is more emphasis on practice, repetition, and improvement rather than new information.

• It very much depends on the student. Different factors can determine the length of the whole process: the initial knowledge level and the goal are one of the main players here. Sometimes it takes a couple of months for the student to refresh the already acquired knowledge, and sometimes it takes a few years to perfect the language. It all depends on how much contact you have with the language, how much you work on your own (outside of classes), on concentration, dedication, your mother tongue (how similar or different it is to Serbian/English), etc.

• You can start immediately, as soon as we agree on everything and schedule a free trial lesson.

• Write to me at info@e-word.co and tell me when are you available, so we will plan everything together.

• Of course. After completing each level, you will receive a test that will accurately determine your progress and knowledge, and based on that, you will receive a certificate both in a digital form and in paper form.

• It is not necessary to have classes, it is enough to take an official test that will determine your skills, and based on that, you will receive a certificate. You can find out more about the process here.

18. What do the tests look like?

• Based on the CEFR (Common European Framework of Reference For Languages), the test taken at the end of each level consists of writing, reading, comprehension of the text, grammar, listening, and conversation. All these aspects of the language are assessed at the end of each of the 6 levels. Each test takes 2 hours to complete, after which, you will receive your results within the first 48 hours (on weekdays), and soon after the certificate as well.

• The free trial class does not refer to the purchase of video courses for foreigners learning Serbian and does not refer to taking a test for the purpose of issuing a certificate. The trial class is available to all new students who want to have live classes. Also, a trial class is organised once, so if you take a break and want to continue with your classes, later on, there is no need for another trial class.

• The best thing would be for you to write to me at info@e-word.co and I will be happy to answer all your questions.